Return Policy
Doesn't fit? You don't like it? Returns are easy at Viking Leather. Just follow these simple steps.
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After receiving your request we will e-mail you a return confirmation number.
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Send the item back to us and INCLUDE the return confirmation number in the address.
Attn: Returns-Confirmation #
Viking Leather
1439 N. Westside Hwy.
Dayton, ID 83232
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As soon as we receive the item back, we will replace the item or refund your money.
Please Note: Items being returned must be unused. All original tags must be attached. No marked, scratched, or worn garments will be accepted for return.
Damaged Items: If you receive an item damaged, or a box is broke open and items are missing, or a package is lost, please contact us at once and we will immediately begin resolving the situation. |
Privacy Policy
We understand and share your concern about privacy. We want to assure you Viking Leather respects your privacy and treats your personal information with confidentiality and highest standards of security. Viking Leather does not sell, rent or loan your personally identifiable information.
What type of information does Viking Leather collect?
Our goal is to provide an enjoyable shopping experience. We collect information in an effort to make our products and services more efficient and customized to your shopping experience. You can browse the Viking Leather site without disclosing any personal information about yourself. However, once you give us your personal information, you are not anonymous to us.
What about Cookies?
"Cookies" are small pieces of information a web site stores on your computer. Viking Leather will use cookies to identify your shopping session, making our services easier to use and store items in your shopping cart. Cookies are never used to store sensitive customer information such as names, addresses, credit card numbers or passwords. Our shopping cart does require the acceptance of cookies to work properly. If you would like to place an order on our site but object to or otherwise are unable to use cookies, please contact us to place your order.
Personally Identifiable Information
This is information that you provide to us that is specific to you. We collect information such as your name, phone number, billing information, shipping information and other personal information as indicated on the forms on our site. You provide such information when you make a purchase, enter a contest, fill out a form, etc.
Use of your information
We use the information we collect from you to improve our products and services and make your shopping experience more efficient. Viking Leather also conducts analysis and research on our visitors' demographics, interests, and pages viewed based on the information provided to us during ordering, from our server log files, contests or surveys.
Contests and Drawings
When you enter a contest or other promotion, we may ask you for contact information such as your name, address and e-mail address in order to administer the contest, to send you promotional e-mails, notify winners and make the winners' list publicly available pursuant to certain states' laws. Your consent to such promotional use and disclosure of this information is a condition of your participation. As a condition of receiving any prize, you must give consent for Viking Leather to put your name and hometown on our web site, if you would prefer initials only that is acceptable as well.
E-mails
It is possible to request promotional Viking Leather emails directly from our site. Upon your request, we will periodically send you newsletters announcing new item availability and e-mails featuring sales and promotions. If you make a purchase on our site we will send you an order and shipping confirmation emails. When you refer a friend to our website, you and your friends will receive e-mail from Viking Leather pertaining to the Refer-A-Friend program. As a customer, or contest entrant, you will occasionally receive e-mail communications about new Viking Leather products, special offers we think you'll like and requests for feedback. If you want to stop receiving our emails you may unsubscribe at any time by replying to any e-mail that was sent to you, simply type UNSUBSCRIBE in the subject field.
Does Viking Leather share the information it receives?
Viking Leather does not sell or rent any personally identifiable information about you to any third party. The following describes some of the ways that your personally identifiable information may be disclosed:
Fulfillment
During the purchase process, we will share your information with certain intermediaries (e.g. UPS, Fed Ex) strictly to process and ship your order.
Legal Requests
Viking Leather will cooperate with law enforcement inquiries. Viking Leather reserves the right to disclose any activities or information about you to law enforcement or other government officials as we, in our sole discretion, determine necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability, about you that we deem unlawful.
Security
The Viking Leather Security Pledge protects you while you shop at vikingleather.com so that you never have to worry about credit card safety. We guarantee that every transaction you make with Viking Leather will be safe. Viking Leather channels all payment made to use through Pay Pal, the fastest and safest way to exchange money on the internet. Using Pay pal provides both Viking Leather and the customer many security features that are not available to a self-serviced commerce site. Your security is our first priority, and that's why we use Pay pal
A special note about children's privacy
You must be at least 18 years old to have our permission to use this site. We do not knowingly collect, use or disclose Personally Identifiable Information about visitors under 18 years of age. If you are a minor, you can use this service only in conjunction with your parents or guardians.
Privacy Policy Changes
Viking Leather reserves the right to change, modify, add or remove portions of this Policy at any time. Any changes will be posted in this document and will become effective immediately upon being posted unless we tell you otherwise.
Contacting Viking Leather
If you have further questions about Viking Leathers' Privacy Policy or comments on how we can improve the Viking Leather shopping experience, please do not hesitate to contact us. We always enjoy hearing from you and appreciate your business.
©2006 Viking Leather all rights reserved. Site designed and maintained by Vestige Marketing. |