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Q. Do you have a secure server for credit card transactions?
A. Yes. Viking leather runs all credit card transactions through Pay Pal servers, which are some of the most secure servers on the web.
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Q. Why do you use Pay Pal for all your transactions?
A. Pay Pal is the safest and easiest way to exchange money on the web. Our reasons for using Pay Pal are two-fold. First, the security of our customers is our top priority and with Pay Pal our customers get the highest level of internet-based security possible, hands down. Second, using Pay Pal allows us to accept more forms of payment fee-free, which translates to lower prices and more payment options for our customers. Basically, Pay Pal helps us provide convenience and security to our customers and we wouldn't have it any other way.
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Q. What is your return policy?
A. We will take returns on unused, undamaged items with all the original tags still attached. Please refer to our detailed return policy for more information.
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Q. Do you ship outside the United States?
A. No. We currently do not ship or do business internationally.
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Q. What forms of payment does Viking Leather accept?
A. We accept Visa, Master Card, Discover Card, American Express and E-Check all via Pay Pal.
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Q. I don't see an item listed on your site, can you special order for me?
A. Yes. We can special order an item for you if our suppliers carry it. If you have a request for a special item please use the form on our contact us page to request it. We will get back to you as soon as possible on the status of your item!
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Q. When should I expect my order to ship, and when will I get it?
A. We will process and ship your order as soon as we get it. You will receive and e-mail confirmation that we have received your order. You will also receive and e-mail notification when your order ships that will contain a tracking number. We will do everything in our power to fill your order as quickly as possible.
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Q. I made a return, how long until I will receive a credit to my account or my replacement item?
A. As soon as we receive your return we will credit your account or immediately send you a replacement item and send you a shipping confirmation e-mail.
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Q. How many friends can I refer for your Refer-A-Friend program?
A. As many as you want! Please read the complete rules & regulations for this promotion in order to understand completely the restrictions for referrals.
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©2006 Viking Leather all rights reserved. Site designed and maintained by Vestige Marketing. |
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